Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: September 11, 2025

1. Information We Collect

Company Information

When you register as a hosting provider, we collect:

Information Type Purpose Required
Company Name Display on your profile Required
Website URL Verify domain ownership Required
Country & City Location-based features Required
Contact Email & Phone Communication Optional
Company Logo Visual branding Optional
Founded Year Company credibility Optional

Hosting Plan Information

When you create hosting plans, we collect technical specifications including:

  • Pricing and billing information
  • Technical specifications (CPU, RAM, disk space, bandwidth)
  • Features and included services
  • Data center locations
  • Security features and certifications

Account Information

For account management, we collect:

  • Email address and password
  • Login history and session data
  • Two-factor authentication settings
  • Account preferences and settings

Usage Data

We automatically collect certain information when you use our platform:

  • IP address and browser information
  • Pages visited and time spent
  • Search queries and filters used
  • Device and operating system information
  • Login history and session data
  • Hosting plan comparison activities

Domain Verification Data

To ensure platform security and prevent fraudulent activities, we verify domain ownership:

  • Website URL validation against hosting URLs
  • Domain consistency checks
  • Verification timestamps

2. How We Use Your Information

For Providers

  • Create and manage your company profile
  • Display your hosting plans to potential customers
  • Process plan approvals and updates
  • Send important notifications about your account
  • Provide customer support
  • Verify domain ownership for security
  • Process logo uploads and image management
  • Validate hosting URL consistency
  • Manage two-factor authentication settings
  • Track login history and session management

For Platform Operation

  • Maintain platform security and prevent fraud
  • Improve our services and user experience
  • Process payments and billing
  • Comply with legal obligations
  • Generate analytics and reports
  • Send service updates and maintenance notices

3. Information Sharing

We do not sell your personal information to third parties.

We may share your information only in the following circumstances:

With Your Consent

When you explicitly agree to share information

Service Providers

With trusted third-party service providers who help us operate our platform (payment processors, hosting providers, analytics services)

Legal Requirements

When required by law, court order, or to protect our rights and safety

Business Transfers

In connection with a merger, acquisition, or sale of our business

4. Data Security

Security Measures

  • SSL/TLS encryption for data transmission
  • Secure password hashing
  • Regular security audits
  • Access controls and permissions
  • Two-factor authentication options
  • Regular data backups

Your Responsibilities

  • Keep your password secure
  • Enable two-factor authentication
  • Report suspicious activity
  • Use strong, unique passwords
  • Log out when using shared devices

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

Data Type Retention Period Reason
Account Information Account active + 3 years Legal compliance and dispute resolution
Company Profile Account active + 3 years Business records and verification
Plan Data Plan active + 7 years Regulatory requirements
Usage Logs 2 years Security and analytics
Payment Information 7 years Tax and financial regulations

6. Your Rights

Under GDPR and CCPA, you have the following rights regarding your personal information:

Access

Request a copy of your personal information

Rectification

Correct inaccurate or incomplete information

Deletion

Request deletion of your personal information

Portability

Receive your data in a structured format

Restriction

Limit how we process your information

Objection

Object to processing based on legitimate interests

Easy Data Management

You can manage most of your data directly through your provider dashboard, including:

  • Update company profile and contact information
  • Modify hosting plan details and specifications
  • Request deletion of hosting packages
  • Manage logo and branding assets
  • Control two-factor authentication settings
  • View login history and active sessions

For additional requests, contact us at support@hostingmoz.com

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform:

Cookie Type Purpose Duration Required
PHPSESSID Maintains your login session and prevents unauthorized access Browser session Required
user_auth Stores authentication token for automatic login 30 days Required
2fa_verified Remembers two-factor authentication status Browser session Required
csrf_token Prevents cross-site request forgery attacks Browser session Required
theme_preference Remembers your preferred theme (light/dark mode) 1 year Optional
_ga, _gid Google Analytics - tracks usage patterns 2 years / 24 hours Analytics

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect platform functionality.

8. Children's Privacy

Our platform is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Notification of Changes

  • We will notify you of material changes via email or platform notification
  • Major changes will be announced on our homepage
  • The "Last updated" date will be revised

Your Continued Use

Continued use of our platform after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Response Time

We aim to respond to privacy-related inquiries within 30 days.

For data protection inquiries, please include "Privacy Request" in your email subject.

This Privacy Policy is compliant with GDPR (EU) and CCPA (California) regulations.

For more information about our cookie practices, please see our Cookie Policy.